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Airtel Leads in FWA Broadband Experience, Jio Dominates Subscribers
Sentiment: NeutralHigh Priority
What Happened?
Airtel has emerged as the top performer in India's fixed wireless access (FWA) broadband experience, according to a report by Opensignal. Despite Jio having a larger subscriber base, Airtel leads in key performance metrics.
Key points
- Airtel leads in overall broadband experience across five parameters: reliability, consistent quality, download speed, upload speed, and video experience.
- Airtel's average download speed is 38.4 Mbps, while Jio's is 30.5 Mbps.
- Airtel recorded an FWA Reliability score of 450 points, compared to Jio's 382 points.
- Jio has over 14 million subscribers for its AirFiber service, accounting for half of its total fixed broadband customer base.
- FWA subscriptions in India increased by 2.7% in August 2026, while wired broadband grew by only 1%.
Key insights
- Airtel's superior performance may influence customer choices in regions where both FWA and wired broadband are available.
- The growth of FWA could lead to increased competition among telecom operators, particularly in underserved areas.
- Airtel's strategy of using FWA in conjunction with fiber may enhance its market position against Jio.
Why it matters
The findings highlight the competitive landscape of India's broadband market, showing that performance metrics can differ significantly from subscriber numbers.
Entities
Airtel· CompanyJio· CompanyBSNL· CompanyOpensignal· OrganizationTelecom Regulatory Authority of India· OrganizationIndia· Country
Source
Business Standard
