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Apple Support Community to Shut Down After 28 Years
Sentiment: NeutralHigh Priority
What Happened?
Apple has announced the permanent shutdown of its Support Community on November 20, 2026. The platform, which has been operational since 1998, will enter read-only mode before closing.
Key points
- The Apple Support Community will close on November 20, 2026.
- The platform has been in operation since 1998, originally starting as Apple Tech Exchange.
- Users can no longer create new posts as the forum has entered read-only mode.
- Apple has not provided a detailed reason for the shutdown but mentioned a strategic evaluation.
- Users are directed to the official Apple Support website for assistance.
Key insights
- The closure reflects a shift in Apple's support strategy away from community-based assistance.
- Users may need to adapt to new platforms like Reddit for peer support.
- The decision could lead to increased traffic on Apple's official support channels.
Why it matters
The shutdown may affect users who relied on community support for troubleshooting Apple products.
Entities
Apple· Company
Source
India Today
