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Microsoft Outage Hits Thousands Globally, Disrupts Outlook, Teams and Copilot
Sentiment: NeutralHigh Priority
What Happened?
On November 13, 2026, Microsoft 365 services, including Outlook and Teams, faced a major outage affecting thousands of users for over five hours. The disruption also impacted AI services from OpenAI and Anthropic.
Key points
- The outage began around 1:30 AM IST on November 13, with over 138,000 reports on Downdetector.
- By 4:30 AM IST, reports decreased to approximately 34,490.
- Microsoft stated that several servers unexpectedly became unavailable, not due to increased traffic.
- Restored servers remained stable while traffic was redirected through alternate routes.
- Users may experience gradual recovery as capacity is restored.
Key insights
- This incident highlights the vulnerability of cloud services to outages.
- Businesses relying on Microsoft services may need to consider backup solutions.
- The disruption could lead to increased scrutiny of Microsoft's service reliability.
Why it matters
The outage affected many users relying on Microsoft services for work and communication.
Entities
Microsoft· CompanyOutlook· ProductTeams· ProductCopilot· ProductOpenAI· OrganizationAnthropic· Organization
Source
India Today
