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Microsoft may owe you money for 36-hour Outlook outage, here is how to claim it
Sentiment: NeutralHigh Priority
What Happened?
Microsoft services are back online after a 36-hour outage affecting many users. Eligible business customers may claim service credits for the downtime.
Key points
- Microsoft experienced a 36-hour outage affecting Outlook and other services.
- Eligible business customers can claim service credits based on downtime.
- Credits can be 25%, 50%, or 100% of the service charge.
- Individual users with Microsoft 365 Personal may not be eligible for credits.
- Claims must be submitted by December 31, 2026, for the November 12 outage.
Key insights
- Businesses may face operational disruptions due to service outages.
- Claiming service credits can help mitigate financial losses from downtime.
- The deadline for claims emphasizes the importance of timely action.
Why it matters
This outage could impact businesses relying on Microsoft services for daily operations.
Tags
Entities
Microsoft· CompanyOutlook· ProductMicrosoft 365· ProductExchange Online· ProductTeams Premium· Product
Source
India Today
