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OpenAI Introduces Business AI Agents to ChatGPT for Enhanced Customer Interaction
Sentiment: NeutralHigh Priority
What Happened?
OpenAI is launching a new feature called Businesses in ChatGPT, allowing companies to manage their profiles and interact with users. This feature is currently in beta.
Key points
- Businesses in ChatGPT allows companies to claim and manage their profiles.
- The feature includes a Business Hub for updating product information.
- Business Agents will help users interact with businesses for product inquiries.
- Initially available to eligible e-commerce and online service businesses in the US.
- Businesses can sponsor their agents for ChatGPT advertisements.
Key insights
- The introduction of Business Agents may change how customers interact with businesses online.
- Companies could gain valuable insights into customer engagement through the Business Hub.
- This development may lead to increased advertising opportunities for businesses on ChatGPT.
Why it matters
This feature could enhance how businesses connect with potential customers on ChatGPT.
Source
Times Now
