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Swiggy Customer Loses Rs 34,000 in Alleged Fake Support Scam
Sentiment: NegativeHigh Priority
What Happened?
A Swiggy Instamart customer lost Rs 34,000 after falling for a scam involving fake customer support. The scammer sent an APK file, claiming it was necessary for assistance.
Key points
- The customer searched for Swiggy support after receiving an expired product.
- The scammer impersonated Swiggy support and requested the customer to download an APK file.
- The customer lost Rs 34,000 through unauthorized transactions.
- Swiggy warns users about fake customer care numbers and advises using the app's Help section.
- APK files from unknown sources can expose devices to malware.
Key insights
- Consumers may become more cautious about sharing personal information online.
- Increased awareness could lead to more reports of similar scams.
- Swiggy's warning may prompt users to rely more on official app channels.
Why it matters
This incident highlights the risks of online scams and the importance of verifying customer support channels.
Entities
Swiggy· OrganizationNalasopara· CityKellogg's· Brand
Source
Times Now
